State Farm® Insurance Agent Luis Corral

"I was initially hesitant about switching my auto insurance when I moved to San Antonio from out of state, but I am extremely glad I did. The auto insurance services provided here are top-notch, with exceptional customer service and knowledgeable staff who were more than happy to explain all the coverage options available to me. They truly go above and beyond to ensure that their customers are satisfied and well taken care of. Trustworthy and reliable, this office has exceeded my expectations and I highly recommend them for anyone in need of insurance services."

"Joanna and Louis made bundling all my insurance the house the cars the motorcycle together super easy. They were so informative and patient with me to get all my information to them and saved me money. Perfect transaction."

"So helpful and patient answered all my questions and went above and beyond"

"Billy Moyeda was very helpful and patient with me explaining things. He wasn't in a hurry to get me off the phone. Thank you for your help."

"I had the honor of being helped by Agent Billy Moyeda. He was helpful and very easy to work with. He not only found me a great rate, but he built rapport and honesty. If you need an agent to give you great rates and a friendly company, you might want to work with Billy."

"Very helpful, I appreciated the attention Luis provided to our family's needs and helped us along the way. Insurance is confusing enough, so it helps to have someone guide you 😊"

"Alicia Pinon is a superstar! She stepped in when our business agent was out and handled all of our insurance requirements with no hesistation and extreme urgency. We are grateful to her professional skills and customer service!"

"Luis is a very great agent! Very kind and helpful! Help me a lot on my first auto-insurance. I highly recommend to talk to Luis for your insurance needs."

"Definitely recommend going with this agent. Efficient, knowledgeable and outgoing to save my family money. Craig Torres made my process of searching for homeowners insurance a breeze. He recommended bundling and in the end saved me over $100 monthly on our new auto policy."

"Craig, thank you for your prompt assistance and explaining our policy!"

"Luis Corral.., a Man with integrity and honesty.., my experience on a question about the Increse of the yearly/Home insurance., was resolved by giving me a choice and submitted all the documents Of the renovation on my house.thank you"

"Thank you for providing me with excellent customer service experience. Alicia made it easy for me to switch my Home & Auto insurance. Plus I received a lower rate.I recommend them to everyone!"

"Very Rude and Unprofessional Assistant - I am writing to express my deep dissatisfaction and frustration with the service I recently received from your office, particularly concerning the interaction I had with your office secretary, Alicia. My experience during this encounter was marked by a severe lack of professionalism, rudeness, and an alarming disregard for the principles of customer service. On October 31, 2023 , I contacted your office with the intention of obtaining your email address to discuss a matter related to an insurance policy. To my surprise, when I inquired about your email address, Alicia, the office secretary, responded in a manner that was both condescending and unhelpful. She insisted on knowing the specifics of my inquiry before providing me with your email address, despite my explanation that the details would be included in the email itself. What truly astonished me was Alicia's statement that she is not employed by your office. This left me bewildered and concerned, as she appeared to be handling sensitive and personal matters regarding insurance policies, all while asserting that she did not work for State Farm. I was left questioning who she represented and why she was entrusted with such responsibilities. Furthermore, Alicia labeled me as "unprofessional" during our conversation and told me she was too busy to handle my call, despite my sincere attempt to engage in a polite and courteous manner. I firmly believe that it is the responsibility of your office staff to assist callers professionally and respectfully, rather than subjecting them to unwarranted scrutiny and criticism. My frustration reached its peak when, after considerable effort, I finally managed to obtain your email address from Alicia. She hastily provided the information and abruptly ended the call. This behavior was not only disrespectful but also indicative of a severe lack of customer service etiquette. I find it deeply concerning that your office employs individuals like Alicia, who not only fail to meet the basic standards of professionalism and customer service but also appear to be unaware of their affiliation with State Farm. I strongly believe that such behavior reflects negatively on your office and State Farm as a whole. In light of this distressing experience, I feel compelled to escalate my concerns by filing a complaint with your superiors and the Texas Department of Insurance (TDI). I believe that it is crucial for you to address these issues promptly and implement the necessary training and oversight to ensure that your office operates in a manner consistent with the high standards expected of State Farm. I trust that you will take my concerns seriously and investigate this matter thoroughly. Your prompt attention to this issue would not only be in the best interest of your customers but also contribute to maintaining the reputation and credibility of your office."

"Im very satisfied with the service Luis Corral provide for my necessities."

"Always had problems with this location, was always told my home insurance was all good to go or my auto. Few months go by and my home was never added to my policy. My vehicles information had to get corrected a couple times. Recently tried to cancel my Insurance about a week ago, was told it got taken care of. Called recently to verify and my policies never gotten removed. Was then told i do not have any home insurance after i been told its been taken care of months ago. I did get charged for it but now its not in their system? Not to sure whats going on but will not be returning to this location any time soon. Would not recommend to anyone."

"Professional and friendly 👌"

"Luis was great and helped me get a way better rate than I had at my previous company."

"Agent Billy Moyeda did such a great job setting up my renters insurance. Made the process quick and easy, while providing assistance with every step. 10/10"

"La atención fue exelente! Luis Corral es muy bueno en su trabajo y amable, nos atendió con paciencia y nos resolvió todas las dudas sobre nuestro seguro. Buen precio y se apego a lo que necesitábamos, en general un excelente servicio !!"

"Billy M. Offered a great service and was very helpful."

"Sketchy"

"Great rates and makes you feel appreciated. Everyone in this office is always helpful and easy to talk to."

"Several years ago, I was referred by a friend of mine to State Farm, the Agent I was referred to is Luis Corral. Personally, I never met Mr. Corral, now on a 1st name basis, when I call the office, he answers my questions and helps me out in every way. I'm very satisfied having State Farm, and Mr. Corral as my agent. Thank you."

"After having insurance policies with several different providers including AllState and USAA for many years, I switched to State Farm yesterday. Luis Corral came highly recommended to me by my realtor. I had a feeling I was paying too much with USAA but I had no idea how much! Luis was kind enough to come to my house and went above and beyond explaining the coverages to me and even helped me claim exemptions with Bexar County. I finally have an agent with whom I have a personal relationship! Luis is extremely knowledgeable, professional, polite, and patient! If you are considering changing insurance companies or just curious to see if you can get a better rate with State Farm, I urge you to call Luis today!"

"Exceptional service from from Mr Corral. He is always there to answer our questions and provide great service. We are very happy with his services."